To better serve our members and in the interest of keeping the drive-thru lanes moving quickly, Freedom First will only accept the following transactions at drive-up windows.
The following requests will not be accepted at drive-up teller windows. Please step into the branch during regular business hours if you need help with any of these.
- Rolled coin-in or out (step into the branch)
- Transaction history (use the Freedom First Mobile app and easily view your transactions)
- Debit Card reorders (call our Contact Center at 540-389-0244 or step into your local branch)
- Checks requiring an authorization code (step into the branch)
- More than 3 transactions (step into the branch or if possible use the Freedom First Mobile app)