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Freedom First
Freedom First Credit Union

About Debit Card

Freedom First
Branded Star Mark
Branded Star Mark

Over 55,000 Surcharge-Free ATMs You Can Use


You can also use it to make retail purchases anywhere that accepts VISA®.

We want to make sure you get the most out of your debit card, so we are providing you with some Frequently Asked Questions.
 

Frequently Asked Questions

I don’t like the PIN that I was assigned. What can I do?
Call our activation/PIN change phone number at 1-800-757-9848 or come in to a branch convenient to you to select a new PIN.

What do I do if my card has been lost or stolen?
Visit a branch or call 1-800-472-3272 to block your card.

May I use my debit card at an ATM to withdraw money from my Freedom First account?
Yes, you may use your credit card at any Freedom First ATM free of charge, as well as over 50,000 surcharge-free ATMs displaying the CULIANCE, Allpoint, or MoneyPass logos. Please use the Locator page on the Freedom First website or download the CULIANCE ATM Locator app (for iPhone or Android phones) to find ATMs near you.

Are there limits to the amount I can withdraw from an ATM or purchase?
In a 24 hour period, the maximum withdrawal from an ATM is $515 and maximum retail purchase is $2,500.

What retail locations will accept my Freedom First VISA® debit card?
Purchases can be made at any retailer displaying the VISA® logo.
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