Quick Reference

Need to find a point of contact or our routing number right away? This page is an index of all the important information you need for quick reference. Bookmark this page for easy access.

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Your member number was provided to you when you opened an account. You can find this number on your monthly statements and within online banking in your individual account dashboard. Checking account numbers are listed at the bottom of your checks. For security reasons, we cannot give your member or account numbers over the phone, so please visit a branch or request a notification to be sent by mail if you need further assistance.

You can manage your Freedom First Visa^® by logging into Online Banking.

You can fill out a contact form at the bottom of any page, or get in touch with specific departments at the e-mail addresses below.

Use this address to mail payments, send correspondence, or accept a wire transfer from another institution. 

Freedom First Credit Union
P.O. Box 1999
Salem, VA 24153

This is where our central operations are located. Please note that this is not a branch. You can find your nearest branch here.

Freedom First Credit Union
5240 Valleypark Drive
Roanoke, VA 24019

You can find all of our branch locations and hours here, or use the search bar in the Quick Access menu (bottom right of your screen) to find your local branch's page.