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Who We Are
Freedom First Credit Union

Contact Us

Who We Are
Branded Star Mark
Branded Star Mark

We are always happy to hear from you!

Important: Do not send critical account information through regular Internet e-mail. Internet e-mail is NOT secure. The only secure way to send a message is through the ‘Secure Messaging’ portion of Online Banking.
Take a look at our New Member FAQs for answers to common questions. Need more info? Call us or stop by your nearest branch.
Red envelope icon. Mailing Address
Freedom First Credit Union
P.O. Box 1999
Salem, VA 24153
Briefcase icon. Corporate Office
Freedom First Credit Union
5240 Valleypark Drive
Roanoke, VA 24019
Red customer service headset icon. Phone Numbers
(540) 389-0244 local
(866) 389-0244 toll-free
Fax: (540) 378-8952
Credit card icon. Lost/Stolen Card
Lost/Stolen Debit Card:
(800) 472-3272
Lost/Stolen Credit Card:
(855) 609-3628
Red clock icon.  24/7 Telephone Banking
(540) 387-0579 local
(800) 388-6998 toll-free

Send us a message.

For your privacy and security, our contact form is for general inquiries only. For questions related to your account or to discuss confidential information, call 540-389-0244 (local) or 866-389-0244 (toll free) to speak with a personal banker or send us a secure message through your online banking portal.
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