We are always happy to hear from you!
Important: Do not send critical account information through regular Internet e-mail. Internet e-mail is NOT secure. The only secure way to send a message is through the ‘Secure Messaging’ portion of Online Banking.
Take a look at our New Member FAQs for answers to common questions. Need more info? Call us or stop by your nearest branch.
Mailing Address
Freedom First Credit Union
P.O. Box 1999
Salem, VA 24153
Corporate Office
Freedom First Credit Union
5240 Valleypark Drive
Roanoke, VA 24019
Fax: (540) 378-8952
Phone Numbers
(540) 389-0244 local
(866) 389-0244 toll-free
Chat with Ginny, our virtual banking assistant, 24/7/365 - or speak with a banker during business hours.
24/7 Telephone Banking
(540) 389-0244 local
(866) 389-0244 toll-free
For simple banking transactions with Ginny, our virtual banking assistant.