Take a look at our New Member FAQs for answers to common questions. Need more info? Call us or stop by your nearest branch.
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Mailing Address

Freedom First Credit Union
P.O. Box 1999
Salem, VA 24153
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Corporate Headquarters

Freedom First Credit Union
207 Bullitt Ave SE
Roanoke, VA 24013
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Phone Numbers

Chat with Ginny, our virtual banking assistant, 24/7/365 - or speak with a banker during business hours.
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Lost/Stolen Card

Lost/Stolen Debit Card:

Lost/Stolen Credit Card:
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Digital Messaging

Send a secure message through your Online Banking/Mobile app.

We can also accept general inquiries only at bankforgood@freedomfirst.com.
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Find us on Social Media

Send us a message.

For your privacy and security, our contact form is for general inquiries only.

For questions related to your account or to discuss confidential information, call 540-389-0244 (local) or 866-389-0244 (toll free) to speak with a personal banker or send us a secure message through your online banking portal.

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