Why is it called a Share account and not a Savings Account?
Your share account represents your ownership in the Credit Union. In order to join the Credit Union, each member opens a primary share account. It functions as a typical savings account, and will earn dividends based on the current Consumer Rates table.
Your share account represents your ownership in the Credit Union. In order to join the Credit Union, each member opens a primary share account. It functions as a typical savings account, and will earn dividends based on the current Consumer Rates table.
Are my savings insured at Freedom First?
Yes. Your deposits are insured up to $250,000 and backed by the full faith and credit of the United States Government under the National Credit Union Administration (NCUA), just like federally insured bank deposits are covered by the FDIC.
What is the minimum balance requirement for a primary share account?
A primary share, or primary savings, only requires the $5 collected at the time the account is opened.
A primary share, or primary savings, only requires the $5 collected at the time the account is opened.
Why am I required to maintain at least $5 in my Primary Share account?
The $5 represents your purchase of a share, or ownership, in the Credit Union. The $5 will be returned if you close all of your Freedom First accounts.
The $5 represents your purchase of a share, or ownership, in the Credit Union. The $5 will be returned if you close all of your Freedom First accounts.
Can I get a debit card with my Primary Share account?
No, a debit card must be linked to a checking account or a secondary share account.
How can I get a debit card with a Secondary Share (Savings) Account?
An ATM/debit card can be linked to only ONE secondary share savings account upon request. Call our Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free), send a secure message in online/mobile banking, or visit your nearest branch for assistance.
What is my share account (or member) number?
Your share account number should have been provided to you when you opened the account. You can find your account number on your monthly statements. If you are enrolled in Online Banking, you can find your account number there. You may also get your account number by visiting a branch convenient to you or sending us a secure message through online/mobile banking. Account numbers are not provided over the phone for security reasons.
Your share account number should have been provided to you when you opened the account. You can find your account number on your monthly statements. If you are enrolled in Online Banking, you can find your account number there. You may also get your account number by visiting a branch convenient to you or sending us a secure message through online/mobile banking. Account numbers are not provided over the phone for security reasons.
How can I make deposits into my share account?
Deposits can be made in any branch. All branches offer a Night Drop box should you arrive after operating hours, and most branches have a drive-thru that accepts deposits. We currently accept member deposits at our Bonsack, Prices Fork, South Main, and Langhorne branch ATMs. We also offer a way for you to deposits checks remotely with our smartphone app, Deposit AnywhereSM. To begin depositing checks using your smartphone, download the FFCU Mobile app from the iTunes or Google Play stores.
Deposits can be made in any branch. All branches offer a Night Drop box should you arrive after operating hours, and most branches have a drive-thru that accepts deposits. We currently accept member deposits at our Bonsack, Prices Fork, South Main, and Langhorne branch ATMs. We also offer a way for you to deposits checks remotely with our smartphone app, Deposit AnywhereSM. To begin depositing checks using your smartphone, download the FFCU Mobile app from the iTunes or Google Play stores.
How many withdrawals may I make from share account, and what is the cost to withdraw?
There is no cost to withdraw from a regular share or savings account.
There is no cost to withdraw from a regular share or savings account.
How can I make withdrawals from my share account?
Withdrawals can be made in-person at one of our convenient branches, a drive-thru, or at an ATM. You can find the closest ATM from our extensive network of over 50,000 surcharge-free ATMs on our website.
Withdrawals can be made in-person at one of our convenient branches, a drive-thru, or at an ATM. You can find the closest ATM from our extensive network of over 50,000 surcharge-free ATMs on our website.
What if I have questions about my share account?
For additional assistance with your account, you may send a secure message in Online/Mobile Banking, call the Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free), or visit a branch and speak to a teller or personal banker.
For additional assistance with your account, you may send a secure message in Online/Mobile Banking, call the Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free), or visit a branch and speak to a teller or personal banker.
Can I access my share account online?
Yes, share accounts can be accessed through Online Banking. You may enroll in Online Banking by calling our Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free) or by visiting a branch convenient to you.
Yes, share accounts can be accessed through Online Banking. You may enroll in Online Banking by calling our Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free) or by visiting a branch convenient to you.
Can I access my share account on my mobile phone or tablet?
Yes, share accounts can be accessed through the FFCU Mobile app, which is available in both the Apple and Google Play stores.
Yes, share accounts can be accessed through the FFCU Mobile app, which is available in both the Apple and Google Play stores.
How do I open additional accounts – secondary share, money market, certificate or other account types?
Additional accounts can be opened on the Freedom First website, through your online banking/mobile app, by calling our Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free), or you can visit a branch and speak to a personal banker.
Additional accounts can be opened on the Freedom First website, through your online banking/mobile app, by calling our Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free), or you can visit a branch and speak to a personal banker.
What are Secondary share accounts?
Secondary share accounts are separate savings accounts and can be used for specific savings goals. You may have as many secondary accounts as you choose.
Secondary share accounts are separate savings accounts and can be used for specific savings goals. You may have as many secondary accounts as you choose.
Do you have Club Accounts like a Christmas Club or Vacation Club account?
Yes, Freedom First offers a Vacation Club and a Christmas Club.
Yes, Freedom First offers a Vacation Club and a Christmas Club.
- Vacation Club accounts have limited withdrawals to help you save, and earn dividends after $200. Funds are transferred to the Primary Share on May 20th of each year.
- Christmas Club accounts also have limited withdrawals and earn dividends after the balance reaches $200. Funds are transferred to the Primary Share on October 20th of each year.
What happens if I make more than 3 withdrawals per year on my Christmas or Vacation Club account?
If more than 3 withdrawals are made per year on either the Vacation or Christmas Club accounts, the account will be closed and the funds are transferred to the Primary Share. You will not be allowed to open another Vacation or Christmas Club account until after six months from the date of the closure.
How much do I need to deposit each month into my Christmas or Vacation Club account?
There is no minimum deposit requirement on these accounts.
What other savings options are offered?
Aside from traditional savings accounts, Freedom First also offers money market accounts, certificates, and IRAs and Coverdell ESAs.
Aside from traditional savings accounts, Freedom First also offers money market accounts, certificates, and IRAs and Coverdell ESAs.
Do you have college savings plans?
We offer a Coverdell Education Savings Account that is similar to an IRA. Freedom First’s ESA is insured to at least $250,000 and backed by the full faith and credit of the United States Government. You may also want to consider other education savings plans, and a member of our Wealth Management team can assist with these and answer any questions you may have.
We offer a Coverdell Education Savings Account that is similar to an IRA. Freedom First’s ESA is insured to at least $250,000 and backed by the full faith and credit of the United States Government. You may also want to consider other education savings plans, and a member of our Wealth Management team can assist with these and answer any questions you may have.
Do you have retirement savings plans?
We offer both traditional and Roth IRAs, or Individual Retirement Accounts. Freedom First’s IRA is insured to at least $250,000 and backed by the full faith and credit of the United States Government. You may also want to consider other retirement plan options, and a member of our Wealth Management team can assist with these and answer any questions you may have.
We offer both traditional and Roth IRAs, or Individual Retirement Accounts. Freedom First’s IRA is insured to at least $250,000 and backed by the full faith and credit of the United States Government. You may also want to consider other retirement plan options, and a member of our Wealth Management team can assist with these and answer any questions you may have.
Can I add a co-owner to a share account?
Joint owners can be added to an account by the primary member on the account. You may add a joint owner by visiting a branch convenient to you or by calling our Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free). You will need to complete a new membership application for the new joint owner on the account, and the joint owner must present a valid government-issued ID to the banking professional at the branch.
Joint owners can be added to an account by the primary member on the account. You may add a joint owner by visiting a branch convenient to you or by calling our Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free). You will need to complete a new membership application for the new joint owner on the account, and the joint owner must present a valid government-issued ID to the banking professional at the branch.
How do I assign a beneficiary to my share account?
Beneficiaries can be added by personal bankers. Please call the Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free) or visit a branch convenient to you.
Beneficiaries can be added by personal bankers. Please call the Contact Center at 540-389-0244 (local) / 866-389-0244 (toll-free) or visit a branch convenient to you.
Freedom Dash® Youth Savings
What documentation is needed to open a Freedom Dash® account?
The parent or legal guardian needs to bring the original social security card of the minor for the credit union to make a copy.
What happens to a Freedom Dash® account when the minor turns 18?
The account will be converted to a regular share account.