More than 250 people who embody our mission as they live, work, play, and serve in Virginia’s Valley Region. Freedom First staff, management, and all-volunteer board are dedicated to helping their fellow members prosper and helping their communities thrive.
With locations across the Roanoke and New River Valley, access to thousands of surcharge-free ATMs nationwide, and state-of-the-art online and mobile banking, our members enjoy convenient banking anytime, anywhere.
More than 57,000 people who live and work in Central and Southwest Virginia enjoy the benefits of membership every time they stop in a branch, log in to online banking, and use one of the thousands of free ATMs in our nationwide network.
The National Credit Union Administration (NCUA) is the independent agency that administers the National Credit Union Share Insurance Fund (NCUSIF). Like the FDIC's Deposit Insurance Fund, the NCUSIF is a federal insurance fund backed by the full faith and credit of the United States government. The NCUSIF insures member savings in federally insured credit unions, which account for about 98 percent of all credit unions in the United States - including Freedom First. The NCUSIF covers the balance of each member’s account, dollar-for-dollar up to $250,000, including principal and posted dividends through the date of the failure.
The NCUA's Share Insurance Estimator lets consumers, credit unions, and their members know how its share insurance rules apply to member share accounts—what's insured and what portion (if any) exceeds coverage limits.
Freedom First is a member-owned, democratically operated, not-for-profit organization managed by a volunteer board of directors, with the specified mission of meeting the credit and savings needs of consumers, especially persons of modest means. The purpose of this Credit Union is to promote thrift among its members by affording them an opportunity to accumulate their savings and to create for them a source of credit for provident, business, or productive purposes.
What is a CDFI, and how are they different from most big banks? CDFI stands for Community Development Financial Institution, and it is a special designation from the U.S. Treasury. This designation ensures that we put the community first by serving people who cannot access services at most banks, all while fostering economic growth by financing the local businesses you know and love.
For your privacy and security, our contact form is for general inquiries only. For questions related to your account or to discuss confidential information, call 540-389-0244 (local) or 866-389-0244 (toll free) to speak with a personal banker or send us a secure message through your online banking portal.
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The NCUSIF protects members’ accounts in federally insured credit unions, in the unlikely event of a credit union failure. The NCUSIF covers the balance of each member’s account, dollar-for-dollar up to the insurance limit of $250,000, including principal and posted dividends through the date of the failure.