Empowering Smart Financial Decisions
Freedom First has been offering free Financial Education and personalized financial counseling for nearly a decade.
Financial counseling services will continue to be offered to Freedom First members at no-cost through the Roanoke Financial Empowerment Center (FEC). The Roanoke FEC offers professional, one-on-one financial counseling at no-cost to Roanoke area residents. Our certified financial counselors can assist with money management, budgeting, reducing debt, establishing and improving credit, connecting to safe and affordable banking services, building savings, and referrals to other services and organizations. We are proud to partner with the City of Roanoke and Cities for Financial Empowerment Fund to bring this important service not only to Freedom First members but to our greater community.
To schedule a no-cost session with one of our certified Financial Counselors, visit www.roanokefec.org or contact counseling@roanokefec.org.
If you have a general question about your Freedom First account, please contact us at (866) 389-0244.
When you attend a free one-on-one coaching session, you'll receive:
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1. A nonjudgmental experience tailored to your needs |
2. A soft pull of your credit report and score |
3. A personalized action plan based on your goals |
A Partnership with GreenPath Financial Wellness
Freedom First is proud to provide free in-person financial coaching, and we also understand that some members would benefit from additional options to fit their busy lives. That’s why we’ve partnered with GreenPath Financial Wellness to offer even more extended financial counseling opportunities.
GreenPath is a national nonprofit provider established in 1961 and assists over 200,000 people each year helping them eliminate debt, improve credit, and build budgets that work for them.
This partnership allows you to have access to expanded services that include:
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More hours: Financial coaching sessions available by phone until 10 PM Monday-Thursday, until 7 PM on Friday, and from 9 AM until 6 PM on Saturdays. |
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Debt management plan: Members who are experiencing struggles with current debt get a clear picture of their options. Those who qualify can enroll in a specialized debt management plan which could enable you to pay off debt quicker while saving money in reduced interest charges. |
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Specialized coaching: Experts on staff can help you with Student Loan, Bankruptcy, and Reverse Mortgage Counseling. |
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Language access: Expanded Spanish speaking services and coaching available in 170 languages. |
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Self-study resources: Head to greenpath.com/university to find e-learning modules, webinars, articles, and other resources on the topics you care about. |
National Recognition
Freedom First’s nationally-recognized financial education has won multiple awards:
- 2015 National Winner: Alphonse Desjardins Adult Financial Education Award (CUNA)
- 2016 National Runner-up: Alphonse Desjardins Adult Financial Education Award (CUNA)
- State Level Winner (Virginia) 2013, 2014, 2015, 2016
